Returns & Refunds policy

Last updated: 19 January 2026

Due to the nature of original artwork and limited-edition prints, all sales are subject to the following refund policy:

1. Original Artworks & Prints

• All original artwork and print sales are final.

• Refunds or returns are not accepted once an artwork or print has been shipped or delivered.

2. Damaged Items

• If your artwork or print arrives damaged, you must contact us within 48 hours of delivery.

• Please provide clear photos of the damage and packaging.

• If damage is confirmed, a replacement (if available) or partial/full refund will be arranged.

3. Commissions

• Commissioned artworks require a 50% non-refundable deposit before work begins.

• The remaining 50% balance must be paid before shipping.

• Deposits are non-refundable once work has started.

• If a commission is cancelled before work begins, the deposit may be refunded minus any processing fees.

4. Shipping Costs

• Shipping fees are non-refundable unless the item is damaged or lost due to courier fault.

5. Lost Packages

• If a package is confirmed lost by the courier, a replacement or refund will be discussed on a case-by-case basis.

6. Contact

For any questions regarding the refund policy, please contact: adeelaomar.com
Email: art@adeelaomar.com